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Lakeside – mountain home for all Lovers of the good stuff 
Lakeside – mountain home for all Lovers of the good stuff 
Lakeside – mountain home for all Lovers of the good stuff 
Lakeside – mountain home for all Lovers of the good stuff 
Lakeside – mountain home for all Lovers of the good stuff 
Lakeside – mountain home for all Lovers of the good stuff 
Lakeside – mountain home for all Lovers of the good stuff 
Lakeside – mountain home for all Lovers of the good stuff 
Lakeside – mountain home for all Lovers of the good stuff 
Lakeside – mountain home for all Lovers of the good stuff 
Lakeside – mountain home for all Lovers of the good stuff 
Lakeside – mountain home for all Lovers of the good stuff 

Contact &
Arrival

  • 1. Book a room

    We take reservations online. You can see all available rooms in real time, get the best available rate, and parking is included. The confirmation will be in your inbox straight away.

    You can still book online even on the day of arrival itself.

  • 2. Change or cancel a booking

    You can cancel anytime yourself via the link in your booking confirmation. The terms and conditions of the booked rate apply.

    Making changes, such as a different date or a different room, is not possible via the same link. To do this, please make a new booking and cancel your existing one. Be sure to check the cancellation policy of your rate beforehand so you don’t miss out on anything.

    Can’t find your confirmation? Check your spam folder. If it’s not there either, email your name and arrival date to info@hotel-seebichl.at, and we will send it again.

    Booked via a booking portal? In that case, everything is handled via the portal where you made your reservation.

  • 3. Payment

    Payment is made by credit card. When your card is charged depends on the rate: for most rates, 7 to 14 days prior to arrival; for non-refundable rates, immediately upon booking.

    You will receive your invoice automatically upon online check-out. Alternatively, you can collect it from reception from 09:00 on the day of departure, or have it emailed to you afterwards.

    Changing the payment method retroactively is only possible on site at reception.

    • Have you received an email requesting payment?

      Stays are charged automatically prior to arrival as soon as the chargeable cancellation period begins. If this charge is unsuccessful, for instance due to an expired card or reaching your credit limit, our system automatically sends an email with a payment link.

      If you are unsure whether such an email is genuine, please do not hesitate to contact us.

    • Problems with your credit card?

      You can also pay by bank transfer. Just send us a quick message or call us, and we will send you our bank details.

  • 4. Book a table

    The restaurant is also open to non-residents. Reservations are made online.

    As a hotel guest, you don’t need a reservation for breakfast; it is included in your room rate. For dinner, you are welcome to reserve a table in advance, which we recommend on busy days.

  • 5. Late arrival

    Your room will be ready from 14:00; check-in is available until 20:00. We send the digital check-in link around 24 hours in advance.

    Arriving after 20:00? A quick phone call between 09:00 and 17:00 is all it takes: +43 5356 62525. Between 17:00 and 22:00, you can reach our restaurant, where staff can also assist you if anything unexpected delays your journey. Or you can email your estimated arrival time during office hours from 09:00 to 17:00 to info@hotel-seebichl.at.

  • 6. Groups, team offsites & retreats

    For bookings of 5 rooms or more, special group and cancellation terms apply. For around 8 rooms or more, we prefer to coordinate with you personally so that we can cater individually to your requirements, which isn’t possible through an online booking tool. At full capacity, we can accommodate around 60 people, or around 28 in single occupancy.

    For offsites, retreats, workshops and celebrations, there is the Loft: natural daylight, flexible seating, presentation equipment, and reliable Wi-Fi. Viewings by appointment.

    Group enquiries are handled personally by our group events team, reachable at event@seebichl.at. The hotel telephone number only connects to the front desk. If you would like to discuss a group enquiry over the phone, please send us an email with your phone number and we will call you back.

  • 7. Press

    We are very happy to assist with press enquiries, whether for personal discussions, interviews, or for background information and key facts about the hotel. Access to our extensive image library is also available and may be used free of charge for editorial coverage in connection with Seebichl.

    Please send your enquiry to presse@seebichl.at.

  • 8. Everything else

    Special requests, allergies, dogs, partnerships, job applications: info@hotel-seebichl.at

    By the way, much of this is already covered under “Good to know”: dog policy, sauna opening hours, ski shuttle, laundry service, packages, breakfast for non-residents.

  • 9. Booking enquiries by phone

    On +43 5356 62525, we will gladly answer any questions about your enquiry, rooms, rates, and everything else you’d like to know before booking, between 09:00 and 17:00.

    We also always confirm bookings requested by phone in writing. Payment is made prior to arrival, via payment link or bank transfer. Here is how it works:

    1. You call us, and we answer your questions.
    2. You receive written confirmation by email.
    3. You pay via payment link or bank transfer prior to arrival.

    Online, you are done in two minutes—with real-time availability, instant confirmation, and a link allowing you to cancel your booking yourself later.

    Prefer in writing? info@hotel-seebichl.at—we are also happy to answer your enquiry by email. You can find an initial overview of our rooms here, and you can book directly online.

How to reach us at a glance
Hotel

+43 5356 62525
Daily 09:00–17:00
Information, advice, short-term changes

Restaurant

Restaurant phone
Daily 17:00–22:00

Groups & offsites

event@seebichl.at

On-site reception

daily 09:00–17:00
unstaffed at night

Address

Seebichlweg 37
6370 Kitzbühel, Tyrol